Frequently Asked Questions

How long does delivery take?

Orders are dispatched within 2 business days and usually arrive within 7 to 14 days. You'll get tracking by email as soon as it ships. Full detail on our Shipping & Delivery page.

Do you ship outside Australia?

Not at the moment. Australia only.

What if I don't like it?

Email hello@gripcycle.com within 30 days and we'll refund you. See Returns & Refunds.

Are your pickleball paddles tournament legal?

Yes. The paddles in our starter pack are USAPA approved, which is the standard used in sanctioned play. You won't turn up to a club session with equipment that isn't allowed on court.

I've never played pickleball. Is the starter pack right for me?

That's exactly who it's for. It contains two paddles, four balls and a carry bag — everything two people need for a first game, with nothing else to buy or work out.

Will your overgrips fit my racquet?

Almost certainly. Overgrips wrap over your existing base grip and fit standard tennis, pickleball, padel, badminton and squash handles.

How many grips do I actually need?

Most club players replace an overgrip every 4 to 8 hours of play. A 20-pack typically lasts a regular player most of a season.

Can I talk to a human?

Yes. Email hello@gripcycle.com and a person will reply, usually within 2 business days.